Platform administrator operating steps

Review a business tenant

1. Open the platform command centre or Tenants.
2. Search for the business by name, owner, phone or email.
3. Open the tenant and verify subscription, status, wallets, routers and compliance state.
4. Use impersonation or support access only through approved platform controls and only for the required task.
5. Record every status, fee, compliance or access change.

Operate payment settings safely

1. Open platform payment or gateway settings.
2. Confirm the intended environment before entering test or live credentials.
3. Update one provider configuration at a time.
4. Save, then run a controlled low-value collection test.
5. Run a controlled disbursement test only after live-wallet approval.
6. Check callbacks, status polling, wallet posting and error handling.