AroFi is operated by AROSOFT Innovations Ltd (“AROSOFT”, “we”, “us”), Kampala, Uganda. This policy explains what we collect from operators who use the AroFi platform and from customers who connect through AroFi-managed access, and how we use and protect it.
What we collect
- Operator account data — name, email, phone number, business details and account information you submit.
- Billing data — package sales, voucher redemptions, transaction references, wallet balances and withdrawal records needed to operate billing.
- Network session data — device identifiers, connection times, data usage and RADIUS accounting signals used for access control, billing and troubleshooting.
- Support information — messages and diagnostic information you send when requesting help.
How we use it
- To authenticate sessions, apply packages, collect payments, maintain wallet records and process authorised withdrawals.
- To operate, secure and improve the platform.
- To provide support and operational notifications.
- To meet applicable legal, financial and communications obligations.
What we do not do
- We do not sell personal data to advertisers.
- We do not read the content of customers’ internet traffic.
- We do not use operator financial records as advertising data.
Security
Transport is protected with HTTPS/TLS, business workspaces are isolated, sensitive credentials are protected, and withdrawals use separate payout controls. Payment providers may apply their own security and compliance requirements.
Retention and rights
Records are retained for as long as needed to operate accounts and meet applicable obligations. You may request access, correction or account closure by contacting support@arofi.net. Some financial or regulatory records may need to be retained after closure.
Contact
AROSOFT Innovations Ltd, Kampala, Uganda · support@arofi.net · +256 787 726 388.