Commissions
How platform and agent earnings are separated from the revenue that lands in a business's withdrawable wallet.
Platform commission
A platform commission is calculated before funds become withdrawable — it never appears as a separate deduction the business has to manually account for.
Businesses see their net earnings on their own dashboard and reports; platform-fee figures are only ever shown to Dev Admin, never to a business or its staff.
Agent commission
Registered agents/resellers can have a commission rate (set as a percentage when the agent is registered). Commission accrues automatically whenever a sale is attributed to that agent — for example, through the Sell Voucher point-of-sale flow. See Agent PoS & Resellers.
Pending or failed customer payments never generate a commission — only a completed sale accrues one.
Accrued commission is settled through the same controlled disbursement flow as business withdrawals, not paid out ad hoc.
