DocsFAQ

FAQ

Common questions from businesses and platform operators.

Can the setup command make a router instantly live on its own?

No guarantee. It configures everything it can, but the router still needs a working internet connection and a correct clock to come online.

Can I connect to WinBox from anywhere right away?

Only after Remote Access is installed on that router and its port is opened from the Remote Access panel — see Remote WinBox Access.

Why can't I withdraw yet even though my wallet has a balance?

Withdrawals are blocked until your business compliance status is Approved. Check the Compliance page for a reviewer note if your status is Needs More Information or Rejected.

Do I need to configure anything for notifications to work?

The dashboard inbox works automatically. Keep the business contact email and WhatsApp phone number up to date in Settings so external copies reach you too.

Back to All DocsUpdated: July 2026