Step 19Business owner
Reconcile agent sales, commission and cash due
Use redeemed vouchers and settlements to calculate what the agent must remit.
Reconcile an agent
- Open the Agent Voucher Accountability report.
- Select the agent and date range.
- Confirm Assigned, Available, Redeemed, Expired and Voided quantities.
- Confirm Gross Sales equals the value of successfully redeemed agent vouchers.
- Confirm Commission uses the agent rate stored on the sale.
- Confirm Cash Due reflects gross sales less commission and completed settlement coverage.
- Record the cash or Mobile Money amount received from the agent using the settlement workflow.
- Export or save the report and give the agent a copy.
